Viewing a property is your chance to work out whether it feels right for you – and spot any potential problems before you commit. ‍Here are a few things to think about when you start booking viewings.

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Should I view the property in person?

Virtual viewings can be a useful way to narrow down your options, particularly if you can't get to Exeter. Where possible, we'd recommend viewing a property in person before agreeing to rent it. This gives you a better opportunity to check its condition and get a feel for the surrounding area.

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If you can't visit, ask someone you trust to view it for you or use Google Street View to explore the area. Be cautious if you're being pressured to pay money before you've had a proper opportunity to view a property. Shelter has more advice about finding and viewing student housing.

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What should I ask at the viewing?

Ask as many questions as you need to. You might want to ask:

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• what's included in the rent

• how much previous tenants have paid for bills

• how repairs are reported and dealt with

• what furniture and appliances are included

• whether anything will be repaired before you move in

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If current tenants are around and are happy to chat, they can also give you an idea of what it's actually like to live there and their experience with the landlord or agent.

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What should I look for?

Take your time and have a proper look around rather than feeling pressured to rush. Check the general condition of the property, including windows, doors, furniture, appliances, heating and security. Shelter's viewing checklist has a useful list of things to look out for.

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It's worth looking at the surrounding area too. Think about your journey to campus, how you'd get home at night and whether the location works for you.

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If you notice something that needs repairing and the landlord or agent promises to fix it, ask for this in writing before you sign.

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How can I spot damp or mould?

Look out for things like:

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• mould or damp patches

• watermarks on walls or ceilings

• peeling paint

• condensation

• a damp or musty smell

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Ask whether the property has had problems with damp or mould before and, if so, what was done about it.

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What if I'm the current tenant and people are viewing my house?

If prospective tenants are coming to view your home, your landlord or agent should arrange this with you.

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Check your tenancy agreement to see what it says about access and viewings. You have a right to live in your home without unnecessary disturbance. Shelter has more information about landlord access and viewings.

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You don't have to show prospective tenants around yourself, but if you're comfortable answering their questions, your experience of living there can be really useful. If you're having problems with viewings or your landlord or agent entering the property without agreement, get housing advice.

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How can the Guild help?

While we can't help you find a house, we can help you understand your housing rights and help you if things go wrong.

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Complete our enquiry form or email advice@exeterguild.com.  The University's Move Smart Campaign is there to help you find the right housing for you.

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