Good governance is vital for the success of the organisation, and we need to have policies and practices in place to ensure we are compliant with relevant charity law and governmental legislation. You can find more information about our policies on this page.

As a registered charity, the Students’ Guild is governed by a board of Trustees, who are responsible for the overall running of the organisation, and its strategic direction.

Complaints, Code of Conduct & Disciplinary Procedure

The policies consist of three documents: A Complaints Procedure, a Disciplinary Procedure and a new Code of Conduct.

The Code of Conduct sets out the standards of conduct and behaviour expected of everyone on Guild premises or attending Guild events. Within the Code you can find expected behaviours and examples of behaviours which are considered misconduct.

The Complaints Procedure outlines our approach to ensuring a fair and consistent process is in place for students to resolve issues as quickly as possible and to ensure complaints are investigated consistently and promptly. Within this document you can find a copy of the complaints process, the different types of complaints we can investigate, and the appeals process.  

The Disciplinary Procedure outlines our approach to ensuring that issues concerning the conduct of members are resolved in a fair, consistent and timely manner. Within this document you can find a copy of the disciplinary process, the appeals process, potential outcomes and sanctions as well as the general principles we will follow.